September 30, 2022, 4:16pm

The library database vendor Ebscohost is still not communicating with R-MC’s network. R-MC ITS and the vendor are both working on the issue, but at this point both the root cause and the resolution time remain unknown.

Databases impacted by this issue include Academic Search Complete, ATLA, CINAHL, Communication & Mass Media Complete, Ebsco Ebook Collection, MLA International Bibliography, PsycINFO, SocINDEX, and more. Note that this will also impact access to books or articles found through the “Basic Search” on the library’s website if the full-text of a resource is only available in one of these databases.

Workarounds:

• These resources can be accessed off the R-MC network (i.e., non-RMC wifi). Remember that you’ll need to login with your RMC username and password to access databases from off-campus.
• Visit the Research Guide for your subject to find alternative databases.
• Contact your subject librarian if you need additional help navigating this issue.

We apologize for the continued inconvenience this issue is causing and will notify you when access is restored.

September 27, 2022, 5:15pm

Ebscohost, a library database vendor, is currently not communicating with R-MC’s network. The vendor is working on the issue and has escalated it, but the issue will likely not be resolved until tomorrow.

Databases impacted by this issue include Academic Search Complete, ATLA, CINAHL, Communication & Mass Media Complete, Ebsco Ebook Collection, PsycINFO, SocINDEX, and more.

Temporary solutions:

• It appears that these resources can be accessed off the R-MC network (i.e., non-RMC wifi). Remember that you’ll need to login with your RMC username and password to access databases from off-campus.
• You can also visit the Research Guide for your subject to find alternative databases.

We apologize for the inconvenience and will notify you when access is restored.