Circulation Desk students are vital to library operations!
Student Employees are responsible for keeping the circulation desk staffed during the library's hours of operation, including nights, weekends, and during some inclement weather situations.
Circulation Desk Assistants are responsible for operating the Information Desk and acting as the front line of library operations.
Circulation Desk Assistant Responsibilities
Duties may include any of the following:
Circulation / Information Desk
- Check out/check in library materials.
- Process holds, renewals, and other patron requests.
- Sort books for shelving.
- Answer basic informational, directional, and library policy questions.
- Help patrons locate materials.
- Provide computer, print, and copy assistance as needed.
- Assist with document delivery scanning and processing requests.
- Assist with course reserve processing.
- Answer phone calls.
- General organizational and office work.
Stacks Maintenance
- Gather, sort, and shelve materials.
- Shelf-read for proper call number order.
- Straighten shelves, update aisle markers, replace bookends.
- Identify books needing repair.
- Shift areas as needed.
- Search for missing/misplaced items.
- Report maintenance and security concerns to supervisor.
Other
- Assist with special projects.
- Assist with opening and closing procedures.
- Other duties as assigned.
Qualifications
Applicants must have:
- A positive attitude
- Excellent customer service skills
- Strong communication skills
- Attention to detail
- Ability to work independently
- Ability to work under pressure in a busy environment
Students must be dependable, punctual, and responsible.
What you gain!
- Learn about library operations
- Become familiar with locating library resources
- Improve communication and interpersonal skills
- Improve organization
