Click on New to view all requests or select New - Loans or New - Copies and follow the procedures for each ILL Type:
New Loans:
- Click on the item Title.
- Look at the Local Holdings on the right hand side.
- Check the Availability Status.
- If the item is listed as checked out, click on Change Fulfillment Type at the top of the request.
- Select ILL Request.
- Proceed with ILL Borrowing Request procedures.
New - Copies:
- Click on the item Title.
- Look at the Local Holdings on the right hand side.
- Check the Availability Status.
- The item should be linked via the supplying database if it is available in the system.
- If the article is not linked, check to see if it is a bound journal/periodical that we need to physically copy for the patron.
- Retrieve the article/chapter if available and download it to your computer.
- Upload the article/chapter via Article Exchange.
- Select the item to upload from your computer and click Open.
- Click Drop File.
- Check that a URL and Password have generated.
- Preview the item to make sure it uploaded properly.
- Copy the email address of the requester from the bottom of the request.
- Scroll back to the top and Mark as Complete.
- Email the patron and attach the pdf to the email to ensure they receive it.
- If the article/chapter is not held by the library, click on Change Fulfillment Type at the top of the request.
- Select ILL Request.
- Proceed with ILL Borrowing Request procedures.