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Information Desk Student Worker Guide

Operating Procedures for Information Desk Student Employees

Information Desk Student Worker Guide

Daily Tasks

Circulation Desk Assistant Responsibilities

Duties may include any of the following:

Circulation / Information Desk

  • Check out/check in library materials including books, ILLs, course reserves, markers, computers, cameras, and other equipment
  • Process holds, renewals, and other patron requests
  • Sort books for shelving
  • Answer basic informational, directional, and library policy questions
  • Help patrons locate materials
  • Provide computer, print, and copy assistance as needed
  • Answer phone calls
  • Assistance with set up/take down for library events
  • General organizational and office work
  • Assistance with opening and closing procedures

Stacks Maintenance

  • Sorting materials to be shelved
  • Shelf-read for proper call number order
  • Straighten shelves
  • Identify books needing repair
  • Assistance with shifting areas as needed
  • Search for missing/misplaced items
  • Report maintenance and security concerns to supervisor
  • Help set up book displays

Other

  • Assist with special projects
  • Other duties as assigned