Information Desk Student Worker Guide

1. Open OCLC WorldShare (WMS).

2. Sign in with the Circulation account/password.

• This should be saved to the computer, but it is also in the black binder under the Information Desk.

3. Click on the Circulation tab at the top of the screen.

4. Click on Assist Patrons from the menu on the left.

5. Click the search box under Enter barcode.

6. Ask the patron to tap their ID code on the scanner to the left of the computer.

7. Click the white search box under Enter barcode when the patron's page comes up.

8. Use the scanner to the left of the computer to scan the McGraw-Page Library barcode on the back of the book. If the book has a dust jacket, the barcode will be on the actual cover- not the jacket.

9. Double check that the book title generated in the system. It will display at the top of the results of items checked out to the patron.

10. Hand the book to the patron and inform them of the due date. 

11. Give the patron a bookmark when they check anything out and tell them the QR code will take them to their library account where they can check due dates and renew items.

12. Close the patron borrower page by clicking the X next to their name under the search button on the left menu.

**Note: You still need to check out holds and ILL books to patrons!**

Repeat the steps above. 

• Note for laptops and media equipment: patrons MUST fill out the Laptop and Media Check Out Form once per semester.
  • This form is located online via the QR code on the desk or front of their laptop. Paper copies are in the black accordion folder.

• 3 day laptops (Located in back left closet) need to be checked out with the charger (unplug from rack) and laptop bag (located under the laptop shelf in the closet).
• Short-term (5 hour laptops, located in back right black cabinet) do NOT come with a charger. If a student needs a charger, they should check out the 3 day laptop.

• For makerspace tools without a barcode use the media form in the makerspace to do a paper check out. 

Loan Periods

Loan periods vary depending on both the type of user and the type of material being borrowed, as shown in the following table:

• Other materials may be checked out in consultation with Library staff.

• Note: sometimes patrons (typically faculty) need an item for longer than the automatic due date. Exceptions can be made, but this does not apply to reserve items! 
• To extend a check out period:
  • 1. Click the check box beside the item Title.
  • 2. Click Change Due Date.
  • 3. Choose the due date using the calendar icon.
  • 4. Click select and ok.
  • 5. Click Acknowledge to approve the override. 
  • 6. When the supervisor approval pops up, use the Circulation sign in to acknowledge the override.

Renewing your Materials

1. Click on My Library Account and enter your campus login information
2. You will see a list of the items you have checked out along with their due dates listed under Checkouts
3. To renew an item, check the box next to each item and click the blue Renew button. RMC students, faculty, and staff are allowed two renewals of most items.
4. If you are unable to renew the item, please speak to someone at the Information Desk on the first floor of the library

Please note:

• Community users are allowed one renewal which must be done in person or by calling the Information Desk at (804) 752-7257. Community members may not place holds because they do not have the RMC credentials needed to login to the system.
• Items with holds on them may not be renewed.
• To renew interlibrary loan materials, email ill@rmc.edu. Learn more about Interlibrary Loan.