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Information Desk Student Worker Guide

Operating Procedures for Information Desk Student Employees

Information Desk Student Worker Guide

Closing Procedures

McGraw-Page Library Closing Procedures

  1. 30 minutes before closing, make the first announcement over the PA System using the script.
    1. To use the PA System, flip the red power switch to ‘ON’ and hold the button down while speaking.
    2. Flip the red power switch to ‘OFF’ when finished.
  2. 15 minutes before closing, make the second announcement over the PA System using the script and flick the upstairs lights three times.
    1. The lights are located on the left side of the black panels behind Kayla’s desk. Only use the marked Upstairs and Downstairs switches.
  3. 5 minutes before closing, make the third announcement and flick the upstairs lights three times.
  4. About 5-10 minutes before closing, Campus Safety should arrive to sweep the building and lock the 24/7 doors.
    1. If Campus Safety does not arrive five minutes before closing, call their number (804-752-4710) and tell them you are closing the library, but it still needs to be swept. Proceed with the following steps, in addition to locking the 24/7 doors and sweeping downstairs/upstairs. You may leave if they have not shown up after you call them and tell them.
  5. Fill out Closing Shift Documentation, located on the front desk. Note anything out of the ordinary (Calling campus safety, etc.)
  6. At closing time, make the final announcement that the library is closing.
    1. Shut down the computer and turn upstairs and downstairs lights off at this time.

Closing Script

Closing Announcement Details and Script

30 minutes before closing make the first announcement:

  • The McGraw-Page Library will close in 30 minutes. Please bring any materials you plan to return or check out to the Information Desk at this time.

15 minutes before closing flick the lights and make the second announcement:

  • The McGraw-Page Library will close in 15 minutes. Please bring any materials you plan to return or check out to the Information Desk at this time.

5 minutes before closing flick the lights again and make the third announcement:

  • The McGraw-Page Library is closing. Please return or check out your materials and exit the building at this time. The door to the 24/7 study room is closing shortly.

At closing make the final announcement:

  • The McGraw-Page Library is now closed.