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Information Desk Student Worker Guide
Operating Procedures for Information Desk Student Employees
Information Desk Student Worker Guide
Home Page
Daily Tasks
Check In Materials
Check Out Materials
Processing Holds
Renewing Materials
Answering the Phone
Navigation
Lost and Found
Interlibrary Loans
Referring Reference Questions
Registering Alum/Community Patrons
Course Reserves
Emergencies
Confidentiality
Stepping Away from the Desk
Library Operations
Opening the Library
Closing the Library
Behavorial Expectations
Strike System
Books
Locating Books
Shelving Books
Troubleshooting
Troubleshooting Printing
Troubleshooting the Book Scanner
Troubleshooting Equipment
Troubleshooting OCLC/WMS Outage
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